Shipping & Delivery
We know that in manufacturing and retail, timing is inventory. HappyNoL is committed to ensuring that your stock reaches you safely and on schedule.
1. Order Processing
Once you place an order, our factory partners are notified immediately.
- Processing Time: Orders are typically processed and packed within 24-48 hours of payment confirmation.
- Business Days: Our warehouses operate Monday through Saturday, excluding national holidays. Orders placed on Sundays will be processed the following Monday.
2. Dispatch & Delivery Timelines
We partner with India's leading logistics providers (Delhivery, Bluedart, XpressBees) to ensure pan-India coverage.
Metro Cities
Bengaluru, Mumbai, Delhi, Chennai, Hyderabad, Kolkata
3 - 5 Days
Rest of India
Tier-2 and Tier-3 cities
5 - 7 Days
Note: Timelines may vary during festivals or due to unforeseen logistical challenges.
3. Shipping Costs
- Standard Shipping: Calculated at checkout based on the volumetric weight of the shipment and delivery pincode.
- Bulk Orders: For pallet-sized or full-truckload (FTL) orders, shipping costs are subsidized. Please contact our support team for a custom logistics quote.
4. Tracking Your Order
Transparency is key. Once your order is dispatched, you will receive:
- An SMS and Email containing your Airway Bill (AWB) number and tracking link.
- Real-time updates visible in your HappyNoL Account Dashboard.
5. Damages in Transit
While we use industrial-grade packaging, transit damages can happen. If you receive a damaged package:
- Do NOT accept a visibly open or crushed package from the courier. rejection is your right.
- If damage is concealed (found after opening), you must report it within 24 hours with an unboxing video as per our Return Policy.